Changes in technology are likely to affect the demand for and supply of infrastructure services. The growth of electronic commerce, for example, has altered shopping patterns and may change the future demand for certain kinds of infrastructure. Likewise, distance learning technologies may shift the demand for higher education. Technology infrastructure includes land-based lines for phone and data throughput and cable-based lines for data. Emerging as popular infrastructure sources for telecommunications include wireless and satellite connectivity. While use is regulated by Federal agencies such as the Federal Communication Commission (FCC), private corporations develop the infrastructure and administer the services. Consumers use this infrastructure for talking on the phone, accessing the Internet, sending email, and conducting business.

Telecommunications infrastructure and technology workers are the foundation of the information-based economy. California’s leadership position in the new economy and its ability to attract intellectual and financial capital is dependent upon a network of infrastructure elements—of which the ability to access and use advanced technology is a key component. Information technology (IT) also has the potential to help address many of the challenges facing California today—transportation, safety, economic growth, education, health care, community development, emergency preparedness and others. While California has emerged as the center of the new economy, the opportunities provided by technology must be expanded to a larger share of our citizens.